Shipping policy
*Please leave the order number/ on your Bank transfer memo/through 'Any Questions'/'Message Us' section, or directly email us via team@koooching.com if it's bank tranfer!
- Will be delivered within 10-20days. (Processing: 1–3 business days)
- Orders are fulfilled by our logistics partners and shipped from international warehouses.
- Tracking is provided for most orders and the number will be emailed once your order ships. (Tracking updates may take 24–72 hours to appear after dispatch.)
- Delivery estimates vary by destination (e.g., SG/US/CA)
- If an item arrives damaged or doesn’t arrive, contact us and we’ll help resolve it.
